Ren Hong, General Manager of Xi’an International Travel Service, and An Ruotian, Director of Quality Control Center, attended as representatives of the company and provided suggestions and recommendations to optimize the tourism market environment face-to-face with the market supervision authority.
From the continuous refinement of the institutional systems and innovative practices in law enforcement models to the significant enhancement of the professional capabilities of law enforcement teams, every achievement reflects the effort and wisdom of market regulatory departments. Especially with the deep empowerment of intelligent supervision and the innovation of law enforcement cooperation mechanisms, participating enterprises not only have a more intuitive and in-depth understanding of the scientific and standardized market supervision work, but also obtained clear guidance for industry compliance management.
During the discussion session, the leaders of the detachment provided a detailed introduction of the relevant policies currently being implemented nationwide, such as standardizing administrative inspections of enterprises and conducting the” one-stop comprehensive inspection”initiative. They clarified that measures including law enforcement coordination, mutual recognition of inspection results, and joint inspections will be to adopted to achieve “one on-site visit, multiple inspections”,thereby effectively reducing interference with the normal operation of enterprises. These measures have been unanimously recognized by the participating enterprises. Representative of Xi’an International Travel Service actively spoke up, focusing on topics such as optimizing law enforcement procedures, reducing redundant law enforcement, conducting targeted legal education promotion, and implementing post enforcement follow-ups-all tailored to the characteristics of the tourism industry.
After listening to the speeches of representatives from various enterprises, Captain Zhang Lei expressed that listening is an attitude, and implementation is responsibility. The detachment will adhere to a problem oriented approach and promote the efficient implementation of opinions and suggestions through “closed-loop management”; Persist in regular interaction and build a “Qing Qing” government enterprise relationship through “diversified channels”; Adhere to mechanism innovation to safeguard the rule of law business environment with “long-term governance”.
As a well-established travel agency in Xi’an, Xi’an International Travel Service has always regarded compliance management and service quality improvement as the core of its development. This participation in the “Three Questions Hall” activity not only allowed enterprises to have a deeper understanding of government regulatory policies, but also to enabled them to experience the strength of collaborative governance between government and enterprises. In the future, Xi’an International Travel Service will actively respond to regulatory requirements, proactively align with law enforcement standards, and continue to resonate with regulatory departments and industry associations.It will leverage standardization to deliver high quality services, to earn good reputation through high quality, and contribute to the high-quality development of Xi’an’s tourism market.
Editor: Liu Xuan
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